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«Я просто дивлюсь»: як реагувати на заперечення клієнтів в магазині


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Більшість продавців, почувши від відвідувача магазину фразу «Я просто дивлюсь», не знають, як правильно вести себе в подібній…
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Як продавати в Instagram: 10 лайфхаків для інтернет-магазинів


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Описані прийоми не вимагають вау-умінь і складних інструментів. Все легко впроваджується і використовується. Наївно вважати, що красива картинка…
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Чому SMM за відсоток від продажів не буває


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Давайте відверто. Ринок SMM-фахівців сповнений пройдисвітів, що зливають бюджети замовників, затоплений казкарями та «обіцяльниками». А ще бувають варіанти,…
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Чому великий асортимент магазину – це зло


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Як власник інтернет-магазину (або той, хто має намір ним стати), ви добре знаєте, наскільки важко визначитися з асортиментом.…
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4 основних типи клієнтів і як з ними працювати


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Високий рівень обслуговування клієнтів збільшує конверсію, але в той же час вимагає зростання витрат: чим вище якість обслуговування,…
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